Running the "groups" command, I could see that my groupset only contained my own personal group:
$ groups
credentiality
I found that I could run "newgrp dialout" to get it added to my groupset:
$ newgrp dialout
$ groups
$ groups
dialout credentiality
And looking online, I found various tricks people would use to run the commands they needed using newgrp. (It's not trivial, since newgrp insists on creating a subshell).
But I kept getting the sense that newgrp should almost never be necessary anymore, now that modern unix systems have the notion of a groupset.
Turns out the culprit was "setuidgid", which we were using in the upstart scripts to run programs as me. They said things like:
exec setuidgid credentiality startx
Now that I know to look for it, setuidgid's manpage points out that it "remov[es] all supplementary groups". Which isn't very helpful if, for instance, a process needs to access files from both the "dialout" and "plugdev" groups.
Fortunately, there are several alternatives to setuidgid that preserve the group memberships you expect, and you can use the "groups" command to verify that:
# setuidgid credentiality groups
credentiality
# su -c groups credentiality
credentiality adm disk dialout cdrom floppy sudo audio dip video plugdev
# sudo -u credentiality groups
credentiality adm disk dialout cdrom floppy sudo audio dip video plugdev
# start-stop-daemon -c credentiality -S --exec /usr/bin/groups
credentiality adm disk dialout cdrom floppy sudo audio dip video plugdev
# # chpst is in package runit (yet another init system, ugh.), and lets you specify a list of groups explicitly:
# chpst -u credentiality:credentiality:plugdev:dialout groups
credentiality plugdev dialout
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